FAQs
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WHEN CAN I MOVE INOur business hours are 24/7.
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HOW MUCH NOTICE NEEDS TO BE GIVEN BEFORE I MOVE OUT
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
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WHAT TYPE OF DOCUMENTATION DO I NEED TO PROVIDE IN ORDER TO RENT A SPACE
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
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DO I NEED TO SIGN A LONG-TERM LEASE?
No, we rent on a month-to-month basis unless the customer requests otherwise.
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HOW DO I MAKE A PAYMENT?
You can pay in person, mail a check or money order or make a payment through our website.
You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
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WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
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HOW DO I KNOW HOW MUCH STORAGE SPACE I WILL NEED?
You can either use our Storage Calculator on our website or call our manager for assistance.
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ARE THERE ANY ITEMS THAT I AM NOT ABLE TO STORE?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
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DOES THERE HAVE TO BE SOMEONE IN THE OFFICE TO LET ME THROUGH THE SECURITY GATES?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.